For decades, Fortune 500 companies had to hire market research firms to get meaningful insights into customer satisfaction. These services come with a hefty price tag and often take weeks to complete. Keplar, a market research startup, uses voice AI to conduct customer interviews, providing clients with analysis much faster and at a fraction of…
Spotify has experimented with various voice interfaces in the past, and more recently, added an AI DJ that introduces tunes the company thinks you’ll like and lets you make your own requests. Now, Spotify is teasing that generative AI advances may pave the way for an even more conversational interface with the streaming service in…
The conversational AI market has exploded since ChatGPT was released in November 2022 and is predicted to grow into a nearly $50 billion global industry by 2031, according to MarketsAndMarkets. Synthflow AI is just one of many companies building in this space that hopes to stand out from the pack because of its focus on…
French startup Rounded believes AI voice agents are going to become the default way customers interact with companies, so instead of building AI voice agents that are ready to use, the company is building an orchestration platform that lets companies build their own voice agent. Rounded started off working on a web3 product before shifting…
Hi, friends! Welcome to Installer No. 65, your guide to the best and Verge-iest stuff in the world. (If you’re new here, welcome, get ready to take up all your phone’s storage space, and also you can read all the old editions at the Installer homepage.) This is the last Installer of the year! I’m…
There’s a new voice assistant in town, and this one can work locally in your home without phoning home to its corporate overloads. This week, the popular hobbyist smart home platform Home Assistant officially launched its first voice assistant hardware — Home Assistant Voice Preview Edition. Built for the open-source smart home platform, Voice PE…
Generative AI has a plethora of well-documented misuses, from making up academic papers to copying artists. And now, it appears to be cropping up in state influence operations. One recent campaign was “very likely” helped by commercial AI voice generation products, including tech publicly released by the hot startup ElevenLabs, according to a recent report…
OpenAI announced it is rolling out Advanced Voice Mode (AVM) to an expanded set of ChatGPT’s paying customers on Tuesday. The audio feature, which makes ChatGPT more natural to speak with, will initially roll out to customers in ChatGPT’s Plus and Teams tiers. Enterprise and Edu customers will start receiving access next week. As part…
Kudos to Plaud for one thing: in a year otherwise marred by high-profile failures and oh so much AI vaporware, it made an AI gadget that does exactly what it claims to do and does it pretty well. The gadget is called the NotePin, and it’s a $169, pill-shaped voice recorder that can transcribe, summarize,…
I’ve been playing around with OpenAI’s Advanced Voice Mode for the last week, and it’s the most convincing taste I’ve had of an AI-powered future yet. This week, my phone laughed at jokes, made them back to me, asked me how my day was, and told me it’s having “a great time.” I was talking…