Venture capitalists have convinced themselves they’ve found the next big investing edge: using AI to wring software-like margins out of traditionally labor-intensive services businesses. The strategy involves acquiring mature professional services firms, implementing AI to automate tasks, then using the improved cash flow to roll up more companies. Leading the charge is General Catalyst (GC),…
Microsoft has cut off the Israel Ministry of Defense’s access to some of its tech and services after an internal investigation found the organization appeared to be using its tech to store surveillance data on phone calls made by Palestinians. The tech giant announced on Thursday that it made the decision to “cease and disable” certain subscriptions from the Israeli military. This affects subscriptions to Azure cloud storage and certain AI…
The CEO of AI search company Perplexity, Aravind Srinivas, has offered to cross picket lines and provide services to mitigate the effect of a strike by New York Times tech workers. The NYT Tech Guild announced its strike Monday, after setting November 4 as its deadline months earlier. The workers represented provide software support and…
With Hurricane Milton set to become the second major hurricane to hit the US in under a month, the nation’s infrastructure is under strain. In the aftermath of a natural disaster, when power and cellphone service are out, connecting to 911 and friends and family from your smartphone via satellite can be a literal lifeline….
Concierge services built on artificial intelligence have the potential to improve how hotels and other service businesses interact with customers, a new paper suggests. In the first work to introduce the concept, researchers have outlined the role an AI concierge, a technologically advanced assistant, may play in various areas of the service sector as well…